Privacy Policy
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Privacy Policy
At Astral Wines, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address.
- Payment Information: Credit/debit card details processed securely via third-party payment providers (e.g., GoCardless, WooCommerce gateways).
- Technical Information: IP address, browser type, device type, pages visited, and website usage data.
- Newsletter Subscriptions: Email addresses provided for our mailing list via Mailchimp integration.
2. How We Use Your Information
We use your data to:
- Process orders and manage subscriptions
- Send order confirmations, receipts, and updates
- Provide customer support
- Share promotional offers and newsletters (if you’ve opted in)
- Improve our website and user experience
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information with:
- Service Providers: Payment processors, shipping carriers, IT services, and email marketing platforms
- Legal Authorities: When required by law
4. Cookies & Tracking
Our website uses cookies and tracking tools to:
- Enhance website functionality
- Monitor site performance
- Personalize content and offers
You can manage cookie preferences in your browser settings.
5. Your Rights
- Access your personal data
- Request corrections or updates
- Request deletion of your data
To exercise these rights, contact us at info@astralwines.com.
6. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
7. Children’s Privacy
Our website is not intended for individuals under 18. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date.
Last Updated: October 26, 2025
Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 Email: info@astralwines.com
📞 Phone: +1 (555) 234-7890